Cancellation Policy

Our cancellation policy is designed to be fair for both guests and hosts.

For Guests:

• More than 30 days before arrival: Full refund (minus any processing fees)
• Between 7–30 days: 50% refund
• Less than 7 days: No refund (unless the host approves)

For Hosts:

• You can set flexible, moderate, or strict policies per listing.
• In case of genuine emergencies (e.g., illness with proof), we may assist with exceptions.

All cancellations must be made through the platform. Refunds are processed within 5–7 business days.